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Can I still make an order online?
Have the shipping times for online orders changed?
I'm looking to edit the address on my order.
AROS Accessibility Statement
Why are you offering 15% discount to Canadian customers?
Can I track my AROS parcel?
My order hasn't arrived, could you tell me where it is?
Can I cancel or change my AROS order?
AROS - Sizing Guide
How do I return my AROS.com order?
What is AROS.com return policy?
Can I return an item for an exchange instead of a refund?
What happens to my refund if I'm no longer using my card?
I'm an International customer, how do I make a return?
Dispatch & Delivery
What are AROS.com shipping options?
How do deliveries work to Mexico?
How does AROS.com Standard Shipping work?
I'm missing an item from my order, what should I do?
I've received an incorrect item, what do I do?
Will you refund the shipping charges on my parcel?
What do I do if the E-Gift Card I bought hasn't arrived?
I've been overcharged for my order, what should I do?
How do I use my AROS gift card?
What is Sales Tax?
What payment methods can I use to pay for my order?
Will I be charged customs and import charges?
What are cookies used for?
Turning off & deleting cookies
What are cookies?
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